Terms and Conditions

These Terms and Conditions form part of the contract (“Agreement”) between Ballard's Diesel Service Pty Ltd (“we, us”) and the customer either by business name or signatory (“you”) and include the signed Service Authority as part of the Agreement. By offering to buy products and/or services from us and by signing the Service Authority you agree to be bound by this Agreement.

We require an upfront deposit on signing the Service Authority to the discretion of Ballard's Diesel Service Pty Ltd based on initial work to be performed in the Service Authority before any works are to be carried out. You agree that the scope and terms of the Service Authority (including prices inclusive of GST and quotes) may change as a result of updated amendments or instructions from you. You agree to be informed of the updated amendments by text message and/or email to confirm that approval has been accepted for further work.


You agree to pay us in full for all services rendered including any mechanical failure during repair and products supplied as stated on Invoice prior to removing your vehicle or equipment from our premises, unless otherwise agreed. An administration fee of $22.00 (GST Inc) and general interest rate currently set by the ATO on any outstanding amount on the Invoice will be charged until paid should the Invoice not be paid within 14 days of due date. Storage fees of $33.00 (GST Inc) will be charged per day if a lien is held on your vehicle or equipment starting from 14 days of due date of Invoice.

A lien will be placed on the vehicle or equipment from the Invoice date until it is paid in full inclusive of all accumulated charges after Invoice due date. If not paid in full (including all accumulated charges after Invoice due date) within six months we will place an advertisement of abandonment and inform you and if not claimed and paid in full (including all accumulated charges after Invoice due date) within twenty-eight days sell the vehicle or equipment to recover all fees incurred in relation to the vehicle or equipment.

Warranty Exclusions

No warranty will be applied to supplied parts by owner or any damage, accident, misuse, abuse, neglect or normal wear and tear or service life occurring after removal of vehicle. Warranty is void if Invoice is not paid in full. No warranty on any service or parts will be applied should the owner have any work performed on the same by anyone. We will not pay towing fees if a warranty claim is found unrelated to works performed by us.